Acceptable Use Policy

Bluepip Academy International Effective Date: 17 March 2026

1. Purpose

This Acceptable Use Policy (“Policy”) sets out the standards of conduct expected of all users of the Bluepip Academy platform, including parents, students, and teachers. It exists to ensure that the platform remains a safe, respectful, and effective learning environment for everyone — particularly for the children and young people we serve.

By using the platform, you agree to comply with this Policy. Violations may result in warnings, suspension, or permanent removal from the platform.

2. Who This Policy Applies To

This Policy applies to:

Parents accessing the Platform to manage their child’s enrolment and communicate with Bluepip Academy
Students using the Platform to attend sessions, download materials, and interact with teachers
Teachers delivering sessions, uploading materials, and communicating with students and parents

3. General Standards of Conduct

All users of the Bluepip Academy platform must at all times:

Act with respect, courtesy, and professionalism
Treat all other users with dignity regardless of their age, gender, nationality, religion, race, disability, or any other characteristic
Use the platform only for its intended educational purpose
Comply with all applicable laws of their country
Follow the Bluepip Academy No-Contact-Exchange Rule (Section 4)
Report any concerns about safety or conduct promptly (safeguarding@bluepipacademy.com)

4. The No-Contact-Exchange Rule

The No-Contact-Exchange Rule is the single most important behavioural rule on this platform.

All users are strictly prohibited from:

Sharing personal email addresses, phone numbers, or social media handles with any other platform user
Communicating with any other platform user through any channel outside the Bluepip Academy platform
Attempting to initiate or continue a relationship with another user outside the Platform

This rule protects students from potential harm and maintains professional boundaries between teachers and students. Violation will result in immediate suspension and likely permanent removal from the platform.

5. Prohibited Content

Users must not upload, share, post, or transmit any content on the Platform that:

Is sexually explicit, pornographic, or sexually suggestive
Depicts, glorifies, or encourages violence or self-harm
Is racist, sexist, homophobic, transphobic, or otherwise discriminatory or hateful
Contains personal insults, targeted harassment, or bullying of any individual
Contains personal or financial information about any other individual without their consent
Promotes, facilitates, or encourages any illegal activity
Infringes the intellectual property rights of any third party (e.g., copyrighted books, exam papers)
Contains viruses, malware, spyware, or other harmful code
Is intentionally misleading or contains false information

6. Prohibited Conduct

Users must not engage in any of the following behaviours on or in connection with the Platform:

6.1 Harassment and Bullying

Sending threatening, insulting, or abusive messages to any other user
Repeatedly contacting a user who has asked not to be contacted
Making derogatory comments about a user’s appearance, background, or personal life

6.2 Identity and Fraud

Impersonating another person (including another teacher, student, or parent)
Providing false identity information during registration
Misrepresenting qualifications or credentials (particularly for teachers)
Using another person’s account without their authorisation

6.3 Platform Misuse

Attempting to gain unauthorised access to the Platform, another user’s account, or any restricted area
Using automated tools (bots, scrapers, crawlers) to access the Platform
Interfering with the normal operation of the Platform
Attempting to reverse-engineer, decompile, or extract the Platform’s source code
Circumventing any security measure, access control, or monitoring system

6.4 Commercial Exploitation

Using the Platform to solicit students or parents for competing tutoring services
Advertising, promoting, or selling any product or service through the Platform
Reproducing, reselling, or commercially exploiting any Platform content or teaching materials

6.5 Recording and Privacy

Recording any session by any means other than the Platform’s built-in recording system
Sharing, distributing, or publishing any session recording or screenshot
Sharing personal information about any other user without their consent

7. Specific Rules for Teachers

In addition to the General Standards above, teachers must:

Dress professionally during all sessions
Deliver sessions in a private, appropriate, and distraction-free environment
Never conduct sessions in a location where unauthorised third parties may be visible or audible
Prepare adequately for each session
Never use session time for personal conversations unrelated to the educational subject matter
Never make comments about a student’s physical appearance, home, or personal life
Report any disclosure of harm or abuse made by a student immediately to the DSL (safeguarding@bluepipacademy.com)
Never ask a student personal questions unrelated to their academic progress

8. Specific Rules for Students

In addition to the General Standards above, students must:

Attend sessions on time with all required materials
Remain focused on the lesson during session time
Not have other people present during sessions in a way that is disruptive or inappropriate
Not attempt to record sessions independently
Speak to teachers respectfully and follow reasonable instructions related to the session
Use the Platform only for study purposes
Immediately tell their parent or Bluepip Academy if a teacher says anything that makes them feel uncomfortable

9. Specific Rules for Parents

In addition to the General Standards above, parents must:

Ensure their child understands and complies with this Policy
Supervise their child’s use of the Platform appropriately for the child’s age
Not contact teachers directly outside the Platform under any circumstances
Not attempt to influence, pressurise, or otherwise interfere with a teacher’s professional judgement
Raise any concern about teaching quality or conduct through the official channels (Parent Dashboard or support@bluepipacademy.com), not directly with the teacher

10. Consequences of Violations

Violations of this Policy will be addressed on a case-by-case basis. Depending on the severity and nature of the violation, the consequences may include:

Severity	Consequence
Minor first offence	Written warning
Repeated minor offences	Temporary suspension
Serious violation	Immediate suspension pending investigation
Gross violation (e.g., No-Contact-Exchange Rule, safeguarding breach)	Immediate termination, referral to authorities
Any safeguarding concern involving a child	Immediate suspension, referral to child protection authorities

Bluepip Academy reserves the right to determine the appropriate response at its sole discretion, taking into account the safety of students as the overriding consideration.

11. Reporting a Violation

If you witness or experience a violation of this Policy:

For immediate safety concerns: Contact local emergency services first
For safeguarding concerns: Email safeguarding@bluepipacademy.com
For general conduct violations: Use the reporting function in the Platform dashboard, or email support@bluepipacademy.com

All reports are taken seriously and investigated promptly. We protect the identity of those who report concerns wherever possible.

12. Monitoring

By using the Platform, you acknowledge that:

All sessions are recorded automatically
In-platform messages may be reviewed by administrators for safeguarding purposes
The Platform may use automated tools to detect prohibited content or behaviour

Monitoring is carried out in accordance with the Privacy Policy and applicable data protection law.

13. Updates to This Policy

This Policy may be updated from time to time. We will notify users of material changes by email at least 14 days in advance.

14. Contact

Bluepip Academy International Email: support@bluepipacademy.com Safeguarding: safeguarding@bluepipacademy.com Website: https://academy.bluepip.com.ng